Master Tough Conversations at Work: Skills Every Professional Must Build

Join the 60-minute practical workshop on handling high-stakes workplace conversations with clarity, confidence, and empathy, without damaging trust or performance.

Learn communication patterns that dictate workplace dynamics.
Eliminate the fear of confrontation and "difficult" talks.
Navigate real-life scenarios with practical, high-stakes examples.
Unlock the science behind empathy and professional assertiveness.

Here’s everything you’ll learn in the session

Communication Patterns

Spot different styles of default communication patterns and learn how to work with them.

The Anatomy of a Tough Talk

Understand the different layers of every difficult conversation.

The Feedback Loop

Give clear, constructive feedback in high-pressure moments so it’s heard, not resisted.

The Balance of Power

Discover how to keep company’s interests in mind while maintaining deep empathy during sensitive tasks like terminations.

Practical Examples

With the help of practical examples, understand how to refine your tone and body language for professional impact.

Meet Your Host

Sanjana Hattangdi, Psychologist

Sanjana Hattangdi is a mental health researcher and practitioner with an MSc in Mental Health Studies from King’s College London, and a BSc (Hons) from Krea University. Her work focuses on bringing evidence-based, data-informed wellbeing practices into corporate environments, with a strong emphasis on measurable behavioural change.

Having studied and worked across India and the UK, she blends global research with cultural insight to design interventions that are both practical and deeply relevant. At Elephant in the Room Consulting, she designs and delivers webinars that translate psychological insights into practical tools people can use in their work, goals, and everyday life.

What Our Attendees Say

Join thousands of individuals who’ve transformed their lives through Elephant in the Room’s proven personal growth and mental wellbeing strategies.

Very practical. The examples felt real, not ideal scenarios. Finally a session that talks about firing and performance conversations honestly.

NikhilHR Business Partner

The part on feedback really stayed with me. I used it in a review the same week.

Kunal ShahSenior Project Manager

Frequently Asked Questions

Who should attend this webinar?

Any professional looking to upskill their conversation skills and improve confidence must attend the webinar. Especially valuable for managers and HR professionals.

What specific skills will I learn?

You’ll learn to identify communication patterns, understand tough conversations, and handle them effectively.

Is this suitable for first-time managers?

Yes, It’s highly relevant for first-time managers handling feedback and performance conversations.

How long is the webinar?

The webinar runs for 45 minutes, followed by 15 minutes of Q&A.

Will I receive any resources after the webinar?

Yes, you will receive a Handout at the end of the webinar via email.